Same Team

Privacy Policy

Last updated September 27, 2026

Short version: what you write about your relationship stays on your phone. When you ask the coach something, we pass it to our AI provider to get an answer and don't keep it. No ads, no tracking, no selling data.

What stays on your device

Your onboarding answers, your partner's name, your Daily Log entries, lesson progress and reminder times are stored only on your iPhone. Heart-rate readings from your Apple Watch are read through Apple Health, used on the watch to spot flooding, and never leave your devices. Reminders are scheduled on your phone; we don't send push notifications from a server.

What goes to our server

• Coach conversations. When you use the coach, the conversation, your partner's first name and your country (to show the right crisis lines) are sent to our server and on to our AI provider to write a reply. We don't store the conversation. Your phone keeps it.
• Weekly Review. When you ask for a review, that week's log entries are sent the same way. Free-text notes are included only if you allow it. Heart-rate data is never sent. We don't store the entries or the review.
• A device record. To stop the service being abused, your phone registers with a random token and Apple's App Attest check (which confirms it's a real copy of the app). We store the token's fingerprint, the App Attest key, when you registered, and the times you used the coach or review so we can apply usage limits. No name, email or phone number.
• Server logs. Our web server logs the time, address (IP) and path of each request, not its content. Logs are deleted after about 14 days.

Our AI provider

Replies are written by Claude, made by Anthropic. Anthropic processes what we send only to produce the reply, under its commercial terms: it does not use this data to train its models, and keeps it only for a limited time for safety and abuse monitoring. See Anthropic's privacy policy.

Safety

Every coach message is checked for signs that someone may be in danger. If it looks like a crisis, the app shows local crisis lines instead of coaching. This check happens in the same request and nothing extra is stored.

Payments

Subscriptions are handled by Apple. We never see your card or Apple ID details. We only learn whether your device has an active subscription.

What we don't do

• No advertising, analytics or tracking SDKs in the app.
• We don't sell or share your data with anyone except our AI provider and hosting, as described above.
• We never contact your partner.

Deleting your data

Deleting the app removes everything stored on your phone. Your device record on our server holds nothing personal, and we'll delete it if you email us.

Who it's for

Same Team is for adults (18+). It's a coaching and education tool, not therapy or medical care. If you or someone else is in danger, call your local emergency number.

Changes and contact

If we change this policy, we'll update the date above and tell you in the app for anything important. Questions: [email protected].