Privacy Policy

Last updated September 27, 2026

Short version: what you write about your relationship stays on your phone. When you ask the coach something, we pass it to our AI provider to get an answer and don't keep it. No ads, no tracking, no selling data.

What stays on your device

Your onboarding answers, your partner's name, your Daily Log entries, Flood Mode breaks, Know Her notes, weekly reviews, lesson progress and reminder times are stored on your iPhone. Heart-rate readings from your Apple Watch are read through Apple Health and used to spot flooding; during a break the watch shows them on your iPhone too. They never leave your own devices and are never stored by the app. Reminders are scheduled on your phone; we don't send push notifications from a server.

iCloud backup (optional, off by default). If you turn it on in Settings, your logs, breaks and Know Her notes are also kept in your private iCloud account, so a new phone gets them back. That's Apple's storage, tied to your Apple Account; we can't see it. Heart rate is never included.

What goes to our server

Coach conversations. When you use the coach, the conversation, your partner's first name, your Know Her notes (up to the 30 newest) and your country (to show the right crisis lines) are sent to our server and on to our AI provider to write a reply. If you open the coach from a weekly review, a short summary of that review goes too. We don't store any of it. Your phone keeps the conversation only while it's open.
Weekly Review. When you ask for a review, that week's log entries are sent the same way. Free-text notes are included only if you allow it. Heart-rate data is never sent. We don't store the entries or the review.
A device record. To stop the service being abused, your phone registers with a random token and Apple's App Attest check (which confirms it's a real copy of the app). We store the token's fingerprint, the App Attest key, when you registered, and the times you used the coach or review so we can apply usage limits. No name, email or phone number.
Subscription status. Your phone sends us the purchase record Apple signed, and we check Apple's signature. We keep which plan it is, when it renews or ends, Apple's transaction number and when you last used the coach or a review, linked to your device record. Apple also tells us directly about renewals, cancellations and refunds. We never see your card, name or Apple ID.
Server logs. Our web server logs the time, address (IP) and path of each request, not its content. Logs are deleted after about 14 days.

Our AI provider

Replies are written by Claude, made by Anthropic. Anthropic processes what we send only to produce the reply, under its commercial terms: it does not use this data to train its models, and keeps it only for a limited time for safety and abuse monitoring. See Anthropic's privacy policy.

Safety

Every coach message is checked for signs that someone may be in danger. If it looks like a crisis, the app shows local crisis lines instead of coaching. This check happens in the same request and nothing extra is stored.

Payments

Subscriptions are handled by Apple. We never see your card or Apple ID details, only the subscription status described above.

Refund requests. Refunds are decided by Apple. By subscribing, you agree that if you ask Apple for a refund, we tell Apple that the subscription worked, that the app offered a free trial, and whether you used the coach or a review during the period you want refunded, with our preference based on that. Nothing else is shared, and never your conversations or logs.

What we don't do

No advertising, analytics or tracking SDKs in the app.
We don't sell or share your data with anyone except our AI provider and hosting, as described above.
We never contact your partner.

Deleting your data

Settings → Delete everything erases your logs, breaks, notes, reviews and plan from your phone (and from iCloud, if backup is on) and deletes your device record and subscription status from our server. Your App Store subscription itself stays with Apple; cancel it in Settings → Manage subscription. Deleting the app also removes everything on your phone, and you can email us to delete your device record.

Who it's for

Same Team is for adults (18+). It's a coaching and education tool, not therapy or medical care. If you or someone else is in danger, call your local emergency number.

Changes and contact

If we change this policy, we'll update the date above and tell you in the app for anything important. Questions: [email protected].